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      Questions about CBD and Hemp

      Are hemp and marijuana the same thing?

      Yes and no. Hemp and marijuana are different strains of the same plant species (Cannabis sativa). They may look, smell, and taste the same, with one big difference: hemp has much less of the tetrahydrocannabinol (THC) that gives recreational users a "high".

      Current legal definitions were established by the 2014 Farm Bill.

      C. sativa plants with THC levels below 0.3% by weight are classified as hemp.

      C. sativa plants with THC levels above 0.3% by weight are classified as marijuana, averaging 10-12% during the early 2010s. Read more.


      What is CBD?

      Cannabidiol (CBD) is one of the many cannabinoids produced by Cannabis Sativa plants. Both hemp and marijuana produce CBD. Unlike THC, CBD does not cause intoxication or euphoria. 


      How does CBD work?

      CBD, other cannabinoids and terpenes work through the endogenous cannabinoid system (eCB). The eCB is naturally occurring system that is a part every human, just like the respiratory and cardiovascular systems. Through the stresses of modern life and the prohibition against cannabinoids, our bodies develop eCB imbalances, which are linked to many states of unwellness.


      Will CBD get me high?

      No. THC is the psychoactive compound that gives users a "high", and CBD has no such effects.

      Our full spectrum products contain <0.3% THC. Recreational marijuana contains about 10% THC. Our products simply won't get you there.


      What is a full spectrum hemp oil?

      Straight Hemp full spectrum hemp oil contains all of the terpenes and cannabinoids our plants produce, for maximum entourage effects. Unlike many of the other "hemp oils" on the market, ours is extracted using only sub-critical CO2 processes. It protects all of these delicate compounds, for better taste and greater effect. CBD makes up about 3% of the final product, and THC is present at levels <0.3%. Straight Hemp full spectrum oil captures the full, true essence of our plants for a difference that many of our customers can both taste and feel. Read more.


      Are there other compounds in cannabis besides CBD & THC?

      Yes, in fact,  these plants naturally produce at least 64 other cannabinoids and probably even more different terpenes. Almost all of these are produced in  nearly undetectable quantities.  Together, they create what is known as the 'entourage effect’: a complex synergy that appears to heighten the individual therapeutic effects of each of these compounds. Terpenes are rather delicate flavonoids that are largely responsible for the  flavors and aromas of our hemp products. You don't have to be an expert to taste the difference, although identifying exactly which of these molecules you're tasting can be difficult.


      Why not a product with CBD isolate?  Why whole plant whole spectrum?

      We don't see the need to take away all the other plant goodies that hemp makes available for our use. Nature has an intelligence to it, and you deserve the full spectrum of wellness it has to offer. Read more.


      Product Questions

      Will taking Straight Hemp CBD products show up on a drug test?

      Our Full Spectrum products (such as our CBD Oil, Balm, and Vape Oil) contain less than 0.3% THC. If you are subject to THC tests, we recommend speaking with your employer, drug test staff, and doctor beforehand.


      Are your products legal?

      It’s a bit complicated. The FDA has approved one product containing CBD,
      Epidiolex. It’s only available with a Doctor’s prescription, costs tens of thousands of dollars per year to use regularly and is only prescribed for childhood seizure
      disorder. Thankfully, many states have passed laws making CBD legal to purchase without a prescription from your local health food or CBD specialty store. Please check with your state health department if you are unsure if CBD is lawful in your state. Click here for a Store Directory.


      Is it safe to use while pregnant? Can I take Straight Hemp's CBD products with prescription medications?

      We recommend consulting with your physician prior to adding CBD to your daily routine.


      Are you organic?

      We work closely with our farmers, and verify their commitment to our "beyond organic" principles with rigorous testing. Our protocols go far beyond those required by any regulatory agency. We simply believe that when it comes to our products, nothing should be left to chance.

      All incoming hemp is tested for pesticide residues, heavy metals, and biocontaminants. Fields with exposure (whether due to onsite conditions, surface runoff, airborne drift, or other adjacent effects) never enter our supply chain.

      Meaningful organic farming standards are difficult to establish and maintain. We take pride in the fact that our hempseed oil is USDA certified organic.


      How should I store Straight Hemp products?

      To maximize the shelf life of your product please store in a cool, dry place. You can also store our products at room temperature or chilled in the refrigerator. Straight Hemp Balm should always have the lid tightened after use.


      What if my order from Straight Hemp sat in my mailbox in the heat?

      The heat from sitting outside will not affect the potency or power of the oil.


      Ordering & Shipping

      What are your Hours of Operation?

      Monday – Friday, 8:00 AM – 4:00 PM MST


      Where is your office located?

      Our HQ and warehouse is located at 5135 W 58th Ave, Unit 5, Arvada, CO 80002


      When will I know if my order shipped?

      Once your order ships from our facility you will receive an email notification with tracking information. We typically ship orders out within 24 hours during normal business days. Orders placed over the weekends or holidays will ship within 24-48 hours on the following business day.


      Where can I purchase your products?

      Take a look at our Store Locator to find your nearest retailer, or order them from our website.


      Do you offer wholesale pricing to retailers?

      Yes, we do offer wholesale pricing! Before providing Wholesale pricing, you'll need to complete the contact form and select "Wholesale Inquiry." A member of our Wholesale team will reach out to you within 48 business hours.


      Why should I create an online account?

      Online accounts have several different benefits. Once you've registered, you will be able to quickly checkout for your future orders, have the ability to review and edit your information on file, and add, edit, or delete address information as needed. You can also review current and previous orders, manage your Straight Hemp HempShare subscription, and track the delivery status of your orders.


      Can I modify my order after it has been placed?

      If you've placed an order and would like to modify the items selected or your shipping address, please call our Customer Care team at (510) 605-3743. If the order has not shipped, we can modify the order to your liking.


      What is your return / refund policy?

      Please refer to our Return and Refund Policy here.


      What shipping methods are available?

      We ship via USPS for standard ground shipping and UPS for expedited options.


      Where do you ship?

      We ship to all 50 states. At this time, we are not shipping internationally due to risks of international shipments held in customs.


      How long does it take for your products to ship?

      We usually ship orders within 24 business hours.


      When can I expect my order to arrive?

      Standard shipping typically takes about 5-7 business days. We also have expedited shipping options available.


      In what states is tax charged?

      We charge sales tax in CO, NC, FL, WA and AZ. Our points of tax nexus change; we'll update this list once a new nexus has been established.


      General Questions

      Can I give Full Spectrum Hemp Oil to my pet?

      We recommend consulting your veterinarian prior to giving CBD to your pet.


      Are you lab tested? What does "third party tested" really mean?

      Third party testing is a common term used to communicate that laboratories independent from Straight Hemp are used to evaluate our products and to provide independently certified test results. This offers a level of assurance that our test results remain unbiased.

      All Straight Hemp CBD products are sent to an independent ISO 17025 certified laboratory to be tested for potency and purity. This way you can see a detailed cannabinoid profile for each product lot and any results for heavy metals and microbial counts. Just go to our Certificates of Analysis webpage. Your lot number is attached to the bottom of your container. Test results are posted on our website as soon as we get them. Read more about our testing standards.


      What social missions do we support?

      We support communities that are at risk and in need of wellness from hemp. We make our products available to low income families and individuals with long-term disabilities through our CBD Assistance Program. We support the Multidisciplinary Association of Psychedelic Studies (MAPS). We support vets, nurses and first responders. We support hemp policy changes. We support hemp research and development. With your purchases we are putting our money where our mouth is, getting hemp and CBD where they're needed the most.


      Do you white/private label?

      Not at this time, but we are building a list of opportunities to revisit next quarter. Please send inquiries and contact information through our Contact form.


      Do you have a Wholesale / Distributor program?

      Yes! Please complete the Wholesale Inquiry form or call us at (510) 605-3743. A member of our team will be in contact within 48 business hours.


      Do you have an affiliate program?

      Yes. To learn more about the program, commission rate, or other details, read about the Straight Hemp CBD Affiliate Program.


      Do you offer a military discount? A discount for first responders and nurses? How about teacher / professor discounts?

      First of all, thank you for your service to our country and our families. Yes we do, you can find our discount program here.


      Do you sell Straight Hemp products as a subscription?

      Yes, it's our HempShare program. Look for the option on our product pages and you'll see the discount you would receive if you subscribe or read more about HempShare.


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