Returns & Refund Policy
60-Day Money Back 100% Satisfaction Guarantee
At Straight Hemp, we stand behind our products 100% and we want you to be 100% satisfied with Straight Hemp and our products.
Except for any products designated on the site as non-returnable, we will accept a return of products for a refund of your purchase price, less the original shipping costs, provided such return is made within 60 days of receiving your products and provided such products are returned in their original condition.
To initiate a return, please contact Straight Hemp by emailing us.
Unless otherwise specified by Straight Hemp, you are responsible for all shipping and handling charges on returned items. We strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection. We do not charge restocking fees.
Refunds are processed within approximately five business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the site.
If you purchased a Straight Hemp product through one of our retailer partners, please go back to the original purchase location for any return or exchange.
4927 SW 41st Blvd
Gainesville, FL 32608
If you are a Straight Hemp Distributor, please contact us at:
(510) 605-3743 and selection option 2.