Contact us
How can we help?
We are here to answer your hemp and CBD questions, sales inquiries, requests and concerns. We provide Customer Care support by phone, and email. Let our CBD experts answer your product questions (our customer care team knows CBD!), help you with your online order, let us know how we're doing, or anything else.
Contact us Monday – Friday, 9:00am – 4:00pm EST
Email, anytime: customercare@straighthemp.com
Customers, please call (510) 605-3743 (select option 1)
Wholesale accounts and inquiries, please call (510) 605-3743 (select option 2)
Media inquiries, complete the form on this page and select "Media Inquiry"
Straight Hemp HQ 4927 SW 41st Blvd, Unit 40/50 Gainesville, FL 32608
If your question isn't answered on our FAQ page, please complete the following contact form and we’ll respond as soon as we can!
Send us a message
One inbox, read by the people who make the product. Monday to Friday, usually answered the same business day.
Product questions
Dosing, drug tests, which product. These go to the formulation side, often Devin himself. Ask before buying; that’s the preferred order.
Orders & refunds
Tracking, returns, the 60 days. Include your order number and we’ll sort it in one exchange. Refund requests aren’t argued with.
Wholesale & press
Stores, contract manufacturing, media. Calling gets you the people who make the product — option 2.