Order Cancellation Policy

To cancel your order

  1. Visit My Account
  2. Click View Order Details
  3. Click Cancel Order to stop your order from being shipped from our warehouse.
We’ll issue your refund within 1 business day, but it can take up to 10 business days to reflect in your account.

If you don’t see the cancellation link, that means that your order has already reached fulfillment and may have left our facility. Please contact us to discuss your options: call (510) 605-3743 or email us.